{"id":39,"date":"2026-01-16T22:28:27","date_gmt":"2026-01-16T22:28:27","guid":{"rendered":"https:\/\/kikkasequestrian.com\/?page_id=39"},"modified":"2026-07-11T20:57:36","modified_gmt":"2026-07-11T18:57:36","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/kikkasequestrian.com\/et\/refund_returns\/","title":{"rendered":"Tagastused"},"content":{"rendered":"<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-e9863595 wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-center\" style=\"margin-bottom:var(--wp--preset--spacing--80)\">Tagasimakse- ja tagastamistingimused<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Teil on \u00f5igus ostust taganeda <strong>14 p\u00e4eva<\/strong> jooksul alates tellimuse k\u00e4ttesaamise kuup\u00e4evast.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pange t\u00e4hele, et k\u00f5ik \u201eLao t\u00fchjendusm\u00fc\u00fck\u201d kampaania raames m\u00fc\u00fcdavad tooted loetakse l\u00f5plikuks m\u00fc\u00fcgiks ning neid ei saa tagastada ega vahetada.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--60);margin-bottom:var(--wp--preset--spacing--60)\">Taganemis\u00f5igus ei kehti, kui ostja on juriidiline isik.<\/p>\n\n\n\n<p class=\"wp-block-paragraph translation-block\">14-p\u00e4evase taganemis\u00f5iguse kasutamiseks ei tohi ostja kasutada tellitud kaupa muul\nviisil, kui on vajalik kauba olemuse, omaduste ja toimivuse kontrollimiseks \u2014 samamoodi, nagu ostjal oleks v\u00f5imalik kaupa proovida f\u00fc\u00fcsilises poes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Tagastamise tingimused:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>toode peab olema kasutamata ja originaalseisukorras,<\/li>\n\n\n\n<li>k\u00f5ik sildid, m\u00e4rgised, kaitseelemendid ja pakend peavad olema terved ja n\u00e4gema v\u00e4lja kasutamata.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Kliendil tuleb kanda tagastamise postikulud, kui ei ole s\u00e4testatud teisiti.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Tagasimakse tehakse p\u00e4rast seda, kui oleme kauba k\u00e4tte saanud ja selle seisukorra \u00fcle vaadanud. Tagasimakse h\u00f5lmab tagastatud toote maksumust.<\/p>\n\n\n\n<p class=\"wp-block-paragraph translation-block\">Kui tooteid on kasutatud muul viisil, kui on vajalik kauba olemuse, omaduste v\u00f5i toimivuse kontrollimiseks, v\u00f5i kui neil on kasutusj\u00e4lgi, on ettev\u00f5ttel Kikkas Equestrian \u00f5igus v\u00e4hendada tagasimakstavat summat vastavalt toote v\u00e4\u00e4rtuse v\u00e4henemisele.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Saatekulusid ei tagastata.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Toote tagastamiseks peab ostja esitama tagastamistaotluse, mis on<br>k\u00e4ttesaadav siin: <a href=\"#return_application\" data-type=\"internal\" data-id=\"#return_application\">tagastamistaotlus.<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Toote tagastamise kulud kannab ostja, v\u00e4lja arvatud juhul, kui tagastamise p\u00f5hjuseks on asjaolu,<br>et tagastatav toode ei vasta tellitud tootele (nt vale v\u00f5i defektne<br>toode).<\/p>\n\n\n\n<p class=\"wp-block-paragraph translation-block\">Ostja peab toote tagastama 14 p\u00e4eva jooksul alates tagastamistaotluse esitamisest v\u00f5i esitama t\u00f5endi selle kohta, et toode on selle t\u00e4htajaja jooksul \u00fcle antud vedajale.<\/p>\n\n\n\n<p class=\"wp-block-paragraph translation-block\">Meil on \u00f5igus keelduda tagasimakse t\u00f6\u00f6tlemisest seni, kuni oleme lepingu esemeks oleva toote k\u00e4tte saanud, v\u00f5i kuni ostja esitab t\u00f5endi toote tagasisaatmise kohta \u2014 olenevalt sellest, kumb toimub varem.<\/p>\n\n\n\n<p class=\"wp-block-paragraph translation-block\">Meil on \u00f5igus lepingust taganeda ja n\u00f5uda ostjalt toote tagastamist, kui toote m\u00e4rgitud hind meie poes on vea t\u00f5ttu oluliselt madalam toote turuhinnast.<\/p>\n\n\n\n<h2 id=\"return_application\" class=\"wp-block-heading\" style=\"margin-top:var(--wp--preset--spacing--80);margin-bottom:var(--wp--preset--spacing--70);font-style:normal;font-weight:100\">TAGASTAMISTAOTLUS<\/h2>\n\n\n\n<div class=\"wp-block-contact-form-7-contact-form-selector\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f1414-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"1414\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/et\/wp-json\/wp\/v2\/pages\/39#wpcf7-f1414-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/et\/wp-json\/wp\/v2\/pages\/39#wpcf7-f1414-o1\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"1414\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.6\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f1414-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"name\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Nimi\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" autocomplete=\"email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Email\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"number-148\"><input class=\"wpcf7-form-control wpcf7-number wpcf7-validates-as-required wpcf7-validates-as-number\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Tellimuse number\" value=\"\" type=\"number\" name=\"number-148\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"return-reason\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"return-reason\"><option value=\"\">Tagastamise p\u00f5hjus<\/option><option value=\"Wrong size\/fit\">Vale suurus\/sobivus<\/option><option value=\"Item arrived damaged\">Toode saabus vigastatuna<\/option><option value=\"Changed my mind\">M\u00f5tlesin \u00fcmber<\/option><option value=\"Product defect\">Tootmisviga\/defekt<\/option><option value=\"Incorrect item received\">Sain vale toote<\/option><\/select><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance-545\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"acceptance-545\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">Olen tutvunud ja n\u00f5ustun Tagasimakse- ja tagastamistingimustega<\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<p><div class=\"cf7-cf-turnstile\" style=\"margin-top: 0px; margin-bottom: -15px;\"> <div id=\"cf-turnstile-cf7-2940894018\" class=\"cf-turnstile\" data-sitekey=\"0x4AAAAAAChln-3VpeFxa9bQ\" data-theme=\"dark\" data-language=\"auto\" data-size=\"normal\" data-retry=\"auto\" data-retry-interval=\"1000\" data-refresh-expired=\"auto\" data-refresh-timeout=\"auto\" data-action=\"contact-form-7\" data-callback=\"turnstileCF7Callback\" data-appearance=\"always\"><\/div> <br class=\"cf-turnstile-br cf-turnstile-br-cf7-2940894018\"> <style>#cf-turnstile-cf7-2940894018 { margin-left: -15px; }<\/style> <script>document.addEventListener(\"DOMContentLoaded\",function(){document.querySelectorAll('.wpcf7-form').forEach(function(e){e.addEventListener('submit',function(){if(document.getElementById('cf-turnstile-cf7-2940894018')){setTimeout(function(){turnstile.reset('#cf-turnstile-cf7-2940894018');},1000)}})})});<\/script> <\/div>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Esita\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"et\"\/><\/form>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:56px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">KAHJUSTATUD V\u00d5I KASUTATUD TOODETE TAGASTAMINE<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Kui tagastatud tootel on kasutusj\u00e4lgi, kahjustusi, puuduvad sildid, need on mustad v\u00f5i on selle seisund muutunud, j\u00e4tame endale \u00f5iguse kohaldada v\u00e4\u00e4rtuse v\u00e4hendamise tasu v\u00f5i keelduda tagastamisest.<\/p>\n\n\n\n<p class=\"wp-block-paragraph translation-block\">V\u00e4ga kahjustatud toodete puhul v\u00f5ime maha arvata kuni  <strong>100% toote v\u00e4\u00e4rtusest.<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">TAGASIMAKSED<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Tagasimaksed tehakse p\u00e4rast tagastatud toote k\u00e4ttesaamist ja kontrollimist.<\/p>\n\n\n\n<p class=\"wp-block-paragraph translation-block\">Tagasimaksed tehakse algse makseviisi kaudu ja need v\u00f5tavad s\u00f5ltuvalt makseteenuse pakkujast tavaliselt aega  <strong>5\u201310 t\u00f6\u00f6p\u00e4eva. <\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">KAEBUSED JA GARANTII<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Kui saate defektse toote, palun <a href=\"https:\/\/kikkasequestrian.com\/et\/contact\/\" data-type=\"page\" data-id=\"41\">v\u00f5tke meiega \u00fchendust<\/a> koheselt ning esitage probleemi kirjeldus ja fotod.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Kikkas Equestrian vastutab puuduste ja mittevastavuse eest vastavalt kehtivatele tarbijakaitseseadustele. Tootmisvead ja muud seadusega h\u00f5lmatud mittevastavused k\u00f5rvaldatakse vastavalt teie seadusj\u00e4rgsetele \u00f5igustele. Tavap\u00e4rane kulumine, v\u00e4\u00e4rkasutus, \u00f5nnetusjuhtumid v\u00f5i eba\u00f5ige hooldus ei kuulu garantii alla.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Iga juhtumit hinnatakse eraldi.<\/p>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">KONTAKT<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Kui teil on k\u00fcsimusi seoses tagasimakse- ja tagastamistingimustega, v\u00f5tke meiega \u00fchendust meie <a href=\"https:\/\/kikkasequestrian.com\/et\/contact\/\" data-type=\"page\" data-id=\"41\">kontaktilehe<\/a> kaudu v\u00f5i saatke e-kiri aadressile <a href=\"mailto:info@kikkasequestrian.com\"><strong>info@kikkasequestrian.com<\/strong><\/a>.<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Refund &amp; Returns Policy You have the right to withdraw from your purchase within 14 days from the date you receive your order. Please note that all products on &#8220;Stock clear sale&#8221; campaign are considered final sale and will be not eligible for return or exchange. The right of withdrawal does not apply if the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-39","page","type-page","status-publish","hentry"],"blocksy_meta":[],"_links":{"self":[{"href":"https:\/\/kikkasequestrian.com\/et\/wp-json\/wp\/v2\/pages\/39","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kikkasequestrian.com\/et\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kikkasequestrian.com\/et\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kikkasequestrian.com\/et\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kikkasequestrian.com\/et\/wp-json\/wp\/v2\/comments?post=39"}],"version-history":[{"count":7,"href":"https:\/\/kikkasequestrian.com\/et\/wp-json\/wp\/v2\/pages\/39\/revisions"}],"predecessor-version":[{"id":1791,"href":"https:\/\/kikkasequestrian.com\/et\/wp-json\/wp\/v2\/pages\/39\/revisions\/1791"}],"wp:attachment":[{"href":"https:\/\/kikkasequestrian.com\/et\/wp-json\/wp\/v2\/media?parent=39"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}